Returns & Exchanges
At Erth Wellness, we stand by the quality of our products and offer a 30-day satisfaction guarantee to ensure you are completely happy with your purchase. If you are not satisfied, we provide a streamlined process for returns and exchanges to keep your wellness journey on track.
Initiate Your Request
Contact our support team via email or our online portal within 30 days of delivery to request a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring the product is at least half-full and including the provided RMA form inside the box.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location to be sent back to our fulfillment center.
Receive Refund or Credit
Once our team inspects the returned items, we will process your full refund or store credit within 5 to 7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing